Contact
Get in touch
Have a question, spotted a bug, or want to suggest a new tool? Fill out the form and we’ll get back to you.
We respond within 48 hours
Or email us at contact@vortenza.com
Common questions
How do I report a bug?
Use the contact form and select "Bug report" as the subject. Please include the tool name and what you expected vs what happened.
Can I request a new tool?
Yes. Select "Tool request" and describe what you need. Popular requests help us decide what to build next.
Are tools really free?
Always. Vortenza is funded by unobtrusive advertising, not subscriptions.
Send a message
What to contact us about
We read every message. Use the form above for tool feedback, bug reports, feature requests, or general questions about Vortenza and how our tools work.
For bug reports, include the tool name, what you entered, and what result you expected versus what you got. Screenshots are helpful but not required.
Response time
We typically respond within 1 to 2 business days. For urgent issues affecting tool accuracy, we aim to respond and fix within 24 hours.
Frequently asked questions
Are all Vortenza tools really free?
Yes. All tools on Vortenza are free with no account required. Some tools like the AI humanizer have daily usage limits to manage API costs, but no payment is ever required.
Do you store the data I enter into tools?
No. All tools run in your browser. Text you paste into the AI humanizer, JSON formatter, token counter, or any other tool is processed locally or sent to an AI model for that request only, never stored, logged, or shared.
How do I suggest a new tool?
Use the contact form above and describe the tool you need. We build tools based on what people actually search for and need help with. Useful, specific suggestions are prioritized.
Why is a tool giving incorrect results?
Contact us with the specific inputs and expected outputs. Tool accuracy is our top priority. Pricing data for AI calculators is updated manually when providers change their rates.